Premium Pitted Dates – Naturally Sweet & Ready to Enjoy

Returns & Refunds

We want you to be satisfied with your purchase from Global Mart. Please review our return and refund policy below.

Perishable and Fresh Food Items

For food safety and quality reasons, fresh or perishable products cannot be returned. This includes fresh halal meat, fresh bread and bakery items, dairy products, refrigerated products, frozen foods, and other perishable items.

If a perishable item is damaged, spoiled, defective, or you received the wrong item, please contact Global Mart as soon as possible after receiving your order. We will review the issue and, when appropriate, offer a replacement, store credit, or refund.

Non-Perishable and Non-Food Items

Eligible non-perishable and non-food items may be returned within 14 days of purchase. The item must be unused, unopened when applicable, in its original condition and packaging, and accompanied by proof of purchase.

Items That Cannot Be Returned

We do not accept returns of fresh or perishable foods, opened food products, used items, items without proof of purchase, or products that are not in their original condition, unless the product was damaged, defective, or supplied incorrectly by Global Mart.

Damaged, Defective, or Incorrect Orders

Please inspect your order when you receive it. If an item is damaged, defective, spoiled, or incorrect, contact us promptly and provide your order information and, when possible, photos of the item and packaging.

Refunds

Approved refunds will be issued to the original payment method when possible. Processing times may vary depending on your bank or payment provider. Original shipping charges are generally non-refundable unless the issue was caused by an error from Global Mart or the item was damaged, defective, or incorrect.

Contact Us

For questions about a return or refund, please contact Global Mart at  globalmartoregon@gmail.com.

Shipping & Delivery Policy

Global Mart offers shipping and local order fulfillment options for eligible products. Available shipping, delivery, or pickup options will be shown at checkout based on your address and the items in your order.

Order Processing

We work to prepare orders as quickly as possible. Processing times may vary depending on product availability, order volume, weekends, holidays, and carrier schedules.

Shipping

Shipping rates and available shipping methods are calculated and displayed at checkout. Delivery times shown by shipping carriers are estimates and may be affected by weather, holidays, carrier delays, or other circumstances outside of Global Mart’s control.

Fresh, Refrigerated & Frozen Products

Some fresh, refrigerated, frozen, or other perishable products may not be eligible for standard shipping. Available fulfillment options for these products will be shown at checkout.

Local Delivery & Pickup

Local delivery or pickup may be available for eligible orders in the Salem, Oregon area. If available for your address and order, the option will appear at checkout.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address. Please review your shipping information carefully before completing your order.

Damaged, Missing or Incorrect Orders

If your order arrives damaged, an item is missing, or you receive an incorrect product, please contact Global Mart promptly with your order information and, when possible, photos of the item and packaging.

Contact Us

For questions about shipping, delivery, or your order, please contact Global Mart at globalmartoregon@gmail.com.